Can I change my order after I've placed it?Updated 2 months ago
Yes. For a short window after checkout you can make most changes yourself — no email needed, and your order is held for you while the window is open.
Where to find it
- Right after checkout: on the confirmation page, look for “Good news! You can edit your order” and click Edit order.
- Later: open your order confirmation email and click View or edit your order. The edit options appear on your order page as long as the window is still open.
- Or log in at specialtyfoodsource.com/account and open the order.
What you can change yourself
- Shipping address — if the new address is in a different shipping zone you'll see the updated cost and pay any difference first. We ship within the United States.
- Quantities and sizes or formats (Change variant or quantity)
- Add products to the order, or replace an item — any added balance is paid on the spot
- Apply a discount code you forgot at checkout
- Upgrade to faster shipping
- Email address or phone number on the order
- Cancel the order — the refund goes back to your original payment method
How long do I have?
In most cases about two hours after checkout. Orders placed in the evening or over the weekend can usually be edited until early the next business morning. The countdown on your order page shows your exact deadline.
When the window closes, your order is released to our warehouse — or to our fulfillment partner for items that ship from partner warehouses — and can no longer be changed online.
Missed the window?
Click Contact customer support on your order page (this pauses the order while we look), or email [email protected] with your order number. If it hasn't shipped, we'll do our best. Once a package is with the carrier, changes aren't possible — see What is your return policy?