Can I change my shipping address after placing an order?Updated 2 months ago
Yes — you can update it yourself for a short window after checkout, and after that we can usually still help if the order hasn't shipped.
Update it yourself (fastest)
- Open your order confirmation email and click View or edit your order, or log in to your account and open the order.
- Click Edit shipping address, make the change, and click Confirm.
If the new address is in a different shipping zone, you'll see the updated shipping cost and pay any difference before the change is saved. We ship within the United States.
If the edit option isn't showing
The edit window has closed and the order has been released for fulfillment. Email [email protected] (or click Contact customer support on your order page) right away with your order number and the corrected address. If the order hasn't shipped, we'll update it. Once a package is with the carrier we can't reroute it, but reach out and we'll look at the options.
Not sure how long you have? See Can I change my order after I've placed it?