I added something to my cart but can't find it — what should I do?Updated 7 months ago
Don't worry — this is a common question! Here are a few things to check.
Finding Your Cart
On our website, your cart is typically accessible via the cart icon (usually a shopping bag or cart symbol) located in the upper right corner of any page. Clicking it will show you all the items you have added.
If You Don't See Your Cart Icon
Try refreshing the page. Sometimes the cart takes a moment to update after adding an item.
Make sure you are on the correct page of our website. If you navigated away, head back to specialtyfoodsource.com.
If you are not logged into your account, your cart may not be saved between sessions. Try logging in to see if your saved cart appears.
My Cart Appears Empty After Adding Items
This can happen if:
Your browser's cookies or cache are preventing the cart from saving. Try clearing your browser's cache and cookies, then add the item again.
You are using a private/incognito window. Carts may not persist in private browsing mode.
You added the item in a different browser or device. Carts are typically tied to your browser session or account.
Still Having Trouble?
If your cart still isn't showing up after trying the above, please contact us and we will be happy to assist:
Email: [email protected]
Phone: (508) 941-8992
We are open Monday through Friday from 8:00 AM to 4:00 PM (closing at 3:00 PM on Fridays).