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Specialty Food Source

We offer various shipping options to meet your needs. Shipping costs are calculated at checkout based on the weight of your order and the destination &#x2014; we charge actual shipping rather than building it into product prices.Free local shipping: orders over $250 shipping within Massachusetts qualify for free local shipping in most areas. Some zones are excluded; if you&apos;re in Massachusetts, send us your zip code and we&apos;ll confirm whether it applies or provide zone-specific pricing.Chocolate and heat-sensitive items: during warm months we offer an optional insulated shipping add-on in your cart, and we recommend expedited or overnight shipping for hot destinations. For larger or fragile orders we can prepare a manual quote with extra protective packaging.Frozen items: frozen shipping is currently available within Massachusetts only.Most orders ship within 1&#x2013;3 business days. Questions? &#x1F4E7; support@specialtyfoodsource.com

Shipping is calculated by weight and destination. Orders over $250 within Massachusetts qualify for free local shipping in most areas (some zones excluded). Insulated add-on for chocolate; frozen ships within MA only.

What are the shipping options and costs?

Ordering & Shipping

Do you ship internationally?

How do I track my order?

What is your return policy?

How long does delivery take?

Can I change my shipping address after placing an order?

Do you offer gift wrapping or custom messages?

Damaged or Lost Shipments

Can I cancel my order?

I added something to my cart but can't find it — what should I do?

How do I return an item?

What should I do if I want to pick up my order in person?

Can I change my order after I've placed it?

I forgot to apply my discount code — can I still use it?

Can I upgrade to faster shipping after I've ordered?

Are all products in stock?

Do you offer bulk purchasing options?

Can I request a product not listed on your website?

How do I know when new products are added?

Are your product images and descriptions accurate?

Can I pre-order seasonal or limited-time items?

Do you carry the Sting Stopper Professional Beekeeper Jacket (Extra Large)?

Products & Inventory

Do you offer wholesale pricing?

What is co-packing and private labeling?

How can I set up a business account?

Do you support catering businesses or restaurants?

Can you help me find a hard-to-source ingredient?

Is there a minimum order quantity for wholesale?

Do you provide foodservice packaging or labeling?

Can you drop ship for my business?

How can I become a supplier for Specialty Food Source?

What types of products are you looking to source?

Do you offer co-packing or private labeling services?

What are the requirements for product qualification?

Can I request a Spec Sheet or Certificate of Analysis?

Do you provide discounts for bulk orders?

How can I reach your team for business inquiries?

Wholesale, reseller, and product catalog requests

Wholesale & Business Services

What are your customer service hours?

How can I contact customer support?

Can I schedule a call with a product specialist?

Are your shipping materials recyclable or compostable?

Do you donate or support food banks or local causes?

Support & Community

What payment methods do you accept?

Is my payment information secure?

Can I use multiple payment methods on one order?

Do you offer financing or installment payments?

What should I do if my payment is declined?

Do I need an account to place an order?

How can I manage my subscription orders?

Payments & Security

Where do your specialty ingredients come from?

Are your products organic or non-GMO?

Do you carry gluten-free, vegan, or allergen-free products?

How accurate is your allergen labeling?

Ingredients, Dietary & Allergen Information

How should I store spices and seasonings from your collection?

What makes your hot sauces and marinades unique?

Are your baking ingredients suitable for professional use?

Can I buy sampler packs or gift sets from your collections?

Do you carry regional or international food collections?

How do I know which collection a product belongs to?

Product Categories & Uses

What are the shipping options and costs?Updated 2 months ago